RMA Request

Request a Return Merchandise Authorization for repair or replacement of your CognitiveTPG product.

Before Submitting an RMA Request

Please have your product model and serial number ready
Check our Troubleshooting Guide for common solutions
Review our Warranty Statement for coverage details

Submit RMA Request

Contact Information

Contact Name *

Company *

Email *

Phone *

Product Information

Product Model *

Serial Number *

Purchase Date (Approx)

Under Warranty?

Issue Details

Description of Problem *

Shipping Address for Return *

Contact Support

Phone:
312-796-6786

Hours:
Mon-Fri: 8am - 5pm CST

RMA Process

Submit this form
Receive RMA number via email
Ship product with RMA number clearly marked
Product is repaired/replaced
Unit shipped back to you

Quick Links

Warranty Statement

Troubleshooting Guide

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